Ho acquistato una t16 pro usata color nero. A causa di problemi alla dogana ho dovuto scegliere un altro colore. Il pacco è arrivato in pessime condizioni e la bicicletta non era protetta bene. Mancavano pezzi, la forcella anteriore era completamente deformata, tanto da non poter montare parafango e ruota, il blocco del manubrio era rotto e le viti erano spanate tanto da rendere difficile il montaggio o lo smontaggio dei pezzi. Il servizio post vendita è stato una completa delusione. Sono passati circa 10 giorni da quando ho esposto il problema ma ho ricevuto un paio di risposte senza trovare una soluzione definitiva nonostante continui solleciti (Volevano mandarmi una forcella sostitutiva ma non mi hanno più risposto e in più la vite di serraggio della forcella è spanata e bloccata e non si riesce a svitare). Da una settimana non ricevo più alcuna risposta. Praticamente sono rimasto senza bicicletta e senza soldi. Per la mia esperienza sconsiglio l'acquisto perché queste biciclette usate per i danni che hanno non sono mai state controllate. Peccato perché sembrava una buona bici.
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I purchased a used black T16 Pro. Due to customs issues, I had to choose another colour. The package arrived in poor condition and the bicycle was not well protected. Parts were missing, the front fork was completely bent, making it impossible to fit the mudguard and wheel, the handlebar lock was broken and the screws were stripped, making it difficult to assemble or disassemble the parts. The after-sales service was a complete disappointment. It has been about 10 days since I reported the problem, but I have received a couple of replies without finding a definitive solution despite repeated requests (they wanted to send me a replacement fork but never replied, and the fork clamping screw is stripped and stuck and cannot be unscrewed). I haven't received any replies for a week. Basically, I'm left without a bicycle and without money. Based on my experience, I do not recommend purchasing these bicycles because they are used and have never been checked for damage. I'm sorry because it seems like a good bicycle otherwise.

I have been lookingfor aebike for a while and came across the Bodywel m725 on Amazon. But unfortunately was not in stock so I cam across their own website. To my surprise I came across the referb section and they had the m275 in Grey for €200 less than a new model. So I ordered it as the description says its a referb but like new. With some cosmetic marks.

So it arrived and the front light was missing from the box. The brakepads and fluid was completely gone and the bike was dirty, lots of mud on the tyres and frame. I contacted support, after a few emails back and forth they send a new light and brake discs to compensate for the inconvenience. The support is great but I would much prefer the referb bikes are better inspected before they are shipped to customers. If I would of known the hassle it caused me buying a referb I would of just bought a new one.

Over all now that I have fixed the issues and upgraded the seat, mudguards and have a throttle. I am pleased with the bike, its a beautiful looking bike. Battery life real world if your flatout throttling about 40+ km and with peddling 50km. There are some higher capacity batteries for this bike that has about 50% more life. So I am looking at that also.

Sono molto contento di questo acquisto, anche se si tratta di una bici ricondizionata sembra tutto ok
per la batteria mi riservo perché ho bisogno di tempo per capire se la carica è durevole